Frequently Asked Questions
Everything you need to know about SecretDrop. Can't find what you're looking for? Feel free to reach out to our support team.
Getting Started
- How do I get started with SecretDrop?
- Create an account at secretdrop.dev, verify your email, and you can create your first encrypted bundle right away. Upload your files, set a password and expiry, and share the generated link. No credit card required for the free tier.
- What are the system requirements?
- SecretDrop runs entirely in the browser. You need a modern web browser with Web Crypto API support (Chrome, Firefox, Safari, or Edge). No software installation or browser extensions are required.
- Is there a free tier available?
- Yes. The free tier includes 1 active bundle, up to 5MB per file, and a maximum 7-day expiry window. You can upgrade to a paid plan at any time to increase limits and unlock additional features.
- How long does it take to create a bundle?
- Under a minute. Upload your files, set a password and expiry, and SecretDrop generates a shareable link immediately. Encryption happens client-side, so there is no waiting on server processing.
Product & Features
- What features does SecretDrop include?
- SecretDrop provides client-side AES-256 encryption, password protection, configurable expiry dates, download limits, and basic download analytics. All files are encrypted before they leave your browser.
- Can I integrate SecretDrop with other tools?
- A REST API for programmatic bundle creation is on the roadmap. This will allow you to create and manage encrypted bundles from CI/CD pipelines, scripts, and other developer workflows.
- Is my data secure?
- Security is fundamental to SecretDrop. Files are encrypted client-side using AES-256 before upload. The server never sees your unencrypted data or your password. Bundles automatically expire and are permanently deleted after their configured expiry date.
Billing & Plans
- What payment methods do you accept?
- We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal. For enterprise plans, we can also accommodate invoicing and bank transfers.
- Can I change my plan at any time?
- Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and billing is prorated for the remaining period.
- Do you offer discounts for annual billing?
- Yes, you can save up to 20% by choosing annual billing instead of monthly. The discount is applied automatically when you select the annual plan option during checkout.
Helpful Resources
Explore these resources for more detailed information.
Getting Started Guide
Learn how to create your first encrypted bundle and share it securely.
Learn moreBlog & Updates
Stay up to date with the latest news, tips, and product updates from the team.
Learn moreDocumentation
Browse setup guides and learn how to get the most out of SecretDrop.
Learn moreStill have questions?
Our team is here to help. Reach out and we will get back to you as soon as possible.